American Grinding prides itself on our craftsmanship. Our operators are trained in house. Once an operator comes to American Grinding, they are trained to our exact standards. We have an ongoing in-house training program to make sure our operators are the best in the industry. We do not have a high turnover rate with our people. Many of our employees have been with us for over twenty years. Because of this continuity, you can be assured of a quality product time after time.
American Grinding also prides itself on quality. We have quality checks at every step in our manufacturing process. Each operator checks their work as well as their predecessors. Your job is continually watched through the manufacturing cycle. Each operator has the ability to stop the job on the spot if they need to make a correction. Once your job is completed, a quality control specialist double checks your job before it is shipped.
We have representatives all around the country. They have the knowledge and experience to assist you in all your American Grinding needs. Please contact us for the local representative in your area.
We also have our own maintenance department here at American Grinding. Our maintenance people can repair any of our equipment. We carry extra spare parts for our grinding machines and keep them in stock. This means that should a piece of equipment go down, we can get it back up and running in a short period of time. This benefits our customers because their job won’t have to wait for a machine to be repaired, or for a spare part to be shipped from the equipment manufacturer.
Our order entry people ask the questions needed to ensure that the job you’re ordering is the job you’ll receive on your dock. Our people go over each print before, during, and after to make sure all details have been met. In our welding, and grinding department we have people to “hand stone” the edges to eliminate any burrs on the corners. This provides a safe smooth edge on your parts.
After the finishing department, your order is carefully packaged, shrink-wrapped, skidded, and heavy-duty cardboard corners are used so that the bands that secure your order to a skid won’t scratch the finish. Once your order is done, it moves into one of our two shipping departments where it’s carefully placed in its own holding location waiting for the carrier to pick it up and bring it to you. In the Chicagoland area, we have our own fleet of trucks that can deliver your order to you.